Privacy Policy
Privacy Policy
Last updated: October 12, 2025
Welcome to Psalms & Pillows (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, share, and protect personal information when you visit or make a purchase from our website (the “Site”) or use our services (collectively, the “Services”).
By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us directly when you place an order, create an account, or contact customer support. This may include your name, email address, mailing or shipping address, billing address, phone number, payment information processed by third parties, order history, and any other information you choose to provide.
We also collect certain information automatically when you visit our Site, such as your IP address, browser type and version, operating system, device type, pages viewed, time and date of your visit, referring and exit pages, clicks, scrolls, and other actions on the Site. Cookies and similar tracking technologies are used to collect this information.
2. How We Use Your Information
We use the information we collect to process and fulfill your orders, including payment and shipping, and to send you order confirmations and updates. We also use it to respond to your inquiries and provide customer service, detect and prevent fraud or harmful activities, personalize and improve your experience on our Site, send marketing communications if you consent, analyze Site usage and trends, and comply with legal obligations.
3. Sharing Your Information
We may share your information with service providers and vendors who help us operate our business, such as payment processors, shipping carriers, email service providers, and analytics services. We also may share your information when required by law or to protect our rights. In the event of a business transfer, such as a sale or merger, your information may be transferred as part of that transaction. These third parties are only permitted to use your information to perform their duties and are required to keep it confidential.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. This includes session cookies to maintain your shopping cart, persistent cookies to remember your preferences, analytics cookies to understand Site usage, and advertising cookies to deliver relevant ads and measure effectiveness. You can control or disable cookies through your browser settings, but this may affect some Site features.
5. Data Retention & Access
We retain your personal information as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce our agreements. You may request access to your information, corrections, deletions, or restrictions by contacting us. Some legal or business requirements may prevent complete deletion.
6. Security
We implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure. You are responsible for safeguarding your account credentials and notifying us promptly of any unauthorized access.
7. Children
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If we discover that we have collected such information without parental consent, we will delete it promptly.
8. Your Rights & Choices
You have the right to access, correct, or delete your personal information and to opt out of marketing communications if you no longer wish to receive them. Exercising these rights may affect your ability to use certain Site features or Services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date. Your continued use of our Services after changes indicates your acceptance of the updated policy.